Help with your account.

Contact the operator

Noexis AI is operated by Piyush Verma, an individual based in Delhi, India, trading as Noexis AI. Email founder@noexis.tech from the address associated with your account where possible.

Include a short description and any relevant error or payment reference. Do not send passwords, access tokens, full payment-card details or confidential research.

Subscription help

Use Billing in the app to manage an available subscription, or request cancellation by email. Ask us to confirm that future renewal has stopped and the date your paid access ends. Signing out or requesting account deletion does not itself stop a provider subscription.

If you request account closure, also ask us to resolve any active subscription before the account closes. For a refund or an incorrect charge, include your purchase email, transaction date, amount and payment reference. The Refund and Cancellation Policy explains the available routes and your rights.

Personal data requests

Request access, correction, export or deletion. Tell us which account or website enquiry the request concerns. We may ask for proportionate information to verify ownership. A graph export covers that graph; it is not a complete copy of all account and billing records.

We will explain the scope, handling and any required retention. See the Privacy Policy for current processing and retention.

Raise a complaint

Email a complaint with what happened, when it happened and the resolution you are seeking. Keep the email thread as a record. For covered Indian consumer complaints, acknowledgement is due within 48 hours and redress within one month. This does not limit remedies available under applicable law.

Security concerns

Use the security reporting route for a suspected vulnerability or unauthorised access. Share only the minimum detail needed to explain the concern.